Returns

Returns & Exchanges: Your Satisfaction Guarantee

At Wanderlust Scents, we want you to love your destination-inspired fragrances. If your "scent escape" isn't exactly what you imagined, we are here to help make it right.

Our 30-Day Return Policy

You have 30 days from the date of delivery to request a return or exchange. To be eligible, your items must be:

Unused and unlit (candles/melts).
In original packaging with all labels intact.
Accompanied by proof of purchase (order number or receipt).

Important Note on Liquids (Final Sale)

For health, safety, and hygiene reasons, all Perfume Oils, Room & Linen Sprays, and Reed Diffusers are Final Sale. We cannot accept returns or exchanges on liquid products once they have shipped.

Unsure of a scent? We highly recommend starting with a Sample Scent Pack to find your favorite destination before committing to a full-size liquid product.

How to Start a Return

Contact Us: Have your order number and the reason for your return.
Ship It Back: Once approved, please mail your items to our Waupaca studio:

Wanderlust Scents
215 Jefferson Street
Waupaca, WI 54981

Refund Processing: Once we receive and inspect your item, we will notify you and process your refund to your original payment method within 5-7 business days. Please note: Original shipping costs are non-refundable.

Damaged or Broken Items

We take great care in packing your orders, but sometimes the "journey" is a bit rough. If your item arrives damaged (e.g., broken glass), please email us a photo of the damaged product and the shipping box within 48 hours of delivery. We will send a replacement immediately at no cost to you.

Non-Returnable Items

Used or lit candles/melts.
All Liquid Products (Perfumes, Sprays, Diffusers).
Sample Scent Packs / Individual Samples.
Digital Gift Cards.
Sale/Clearance items (Final Sale).

Questions?
We are a small-batch, handmade business and we truly value your support! If you have any concerns or need help choosing a scent, please reach out to us.